23rd March 2020
Revision 2 – 17 April 2020
Inseto has been implementing its business continuity plan, in accordance with UK Government and NHS guidelines regarding COVID-19.
We would like to reassure our customers, partners and suppliers, that we are continuing with business operations as normal but have adjusted our processes and practices to best protect our employees and associates during these exceptional times.
Our Andover head office will remain open in order to ensure continuity in our administrative and logistics operations but with reduced staffing levels until at least the 11 May 2020, to allow for isolation between those present.
During this time, other functions will be performed remotely including accounting, sales and service operations, with those staff all working from home. Whilst we will be unable to visit customer locations or other sites during this time, our remote working processes are already well established and we are committed to providing the same high standards of customer care you are accustomed to.
Inseto’s employees can be contacted as usual during business hours, with telephone, video conferencing and remote support facilities also available. Please do not hesitate to contact us for further clarification or information should you require it.
Besides your personal contacts, please utilise the following email addresses:
General Enquiries: email@example.com
Technical Support: (please contact Inseto for these details)
RFQ’s and Order Placement: (please contact Inseto for these details)
Finance: (please contact Inseto for these details)
Logistics: (please contact Inseto for these details)
Should we revise or update our response to the latest COVID-19 status, we will post details on our website and on social media: www.inseto.co.uk
Finally, please stay safe and we look forward to resuming normal business operations as soon as deemed appropriate, in keeping with best practices and government guidelines.
Kind regards, Matt Brown
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